hello_mirta343
May 28, 2026
"Packed really well"
My desk showed up in great shape. It was packed really solid. No dents. No scratches. The boxes were heavy, but everything arrived safe.
"Backorder timing was honestly fair"
I ordered 6 office chairs, and when I saw one was on backorder, my first reaction was, “Oh great, here we go.” But the date they listed ended up being really close, maybe off by a day, so I didn’t feel like I was stuck waiting with no clue.
The rest of the order came in a reasonable amount of time, and they sent updates whenever something changed. It wasn’t lightning-fast shipping or anything, but it felt honest and easy to deal with. I’d order from them again...
Doris-rogers
May 24, 2026
"I ordered a couple of desks..."
I ordered a couple of desks and chairs from nationalbusinessfurniture.com for our small office, and overall it went fine. The website was simple enough to use, which I appreciated, though I was kind of waiting for something to be confusing or hard to find since that usually happens with office furniture sites. Luckily, I found what we needed without wasting too much time.
The delivery showed up around when they said it would, so no real complaint there. One of the boxes did have a dent, which made me a little nervous right away, but thankfully nothing inside was damaged. The furniture seems solid so far, and I’d probably order from them again, even if I’d be checking the packaging closely next time
"Everything I ordered showed up exactly as..."
Everything I ordered showed up exactly as expected, with no missing pieces or wrong items, so that part was totally fine. The whole process was easy and matched the order details. I did feel a little dismissed when I had a question, like they were just trying to move me along, but overall the order itself was correct and I’d probably use them again.
Katherine_meadows86
May 15, 2026
"Pretty solid desk, honestly"
This desk is legit sturdy, and it actually looks way better than I thought it would. No complaints here, it does the job and looks good doing it.
Arnold.hildebrand
May 11, 2026
"Sales rep made the whole process easy"
My sales rep was really easy to talk to and genuinely helpful. I had a couple questions about sizing and delivery, and compared to other places I’ve dealt with, they got back to me quickly and actually answered what I asked.
I also appreciated that they didn’t try to push me into buying extra stuff or make the whole thing feel like a sales pitch. They just helped me compare options and figure out what made the most sense for our office.
ordering furniture can be kind of a hassle, but this felt smooth because of them. I’d definitely use National Business Furniture again.
Debbie_babcock05
May 11, 2026
"I have high standards when it..."
I have high standards when it comes to customer service, and they did a great job. They replied quickly, answered my questions clearly, and were really helpful without making me wait around
"They Fixed It in the End"
I had an issue at first, which felt like something that probably shouldn’t have happened, but they did get it sorted out eventually. It took a bit, but everything turned out okay in the end
lawrence_Powell82
May 07, 2026
"My order arrived looking really good..."
My order arrived looking really good overall. The box had a few little scuffs on it, which made me wonder if it had been tossed around a bit, but the furniture itself was totally fine. No scratches or dents that I could find, and everything looked brand new. it seemed like they packed it carefully, probably because they know people will complain fast if something shows up damaged. Either way, I’m happy with how it arrived.
JudithBurch
April 16, 2026
"Refund came through faster than I thought"
I had to return an item, and I was expecting the refund to take longer. It showed up after just a few days, which was a nice surprise. The return process itself wasn’t perfect and could probably be a little smoother, but in the end the timing was good enough for me. Overall, I’d say it was a decent experience.
hello_kristi194
April 13, 2026
"Return was easy overall"
Well... I did have to wait a bit, but in the end everything got sorted out without much hassle.
Ruby.reisinger
April 10, 2026
"I had a good experience..."
I had a good experience with National Business Furniture. They sent updates along the way, so I wasn’t left wondering what was going on or having to follow up myself. Delivery info was clear enough, and customer service got back to me faster than I expected. So yeah, that was
Ray.winston
April 06, 2026
"Showed up way sooner than expected??"
I seriously thought this chair was going to take longer, but it showed up in just a couple days?? Shipping was super fast, everything arrived fine, and I didn’t have any issues at all. Happy with it.
david.Cloutier
March 15, 2026
"Decent for the price, but an apology would’ve been nice"
The chair feels solid for what I paid, so I can’t complain too much there. It’s not perfect, but it does the job. That said, there were a couple of little issues, and I was expecting at least a quick apology or acknowledgement from customer service.
eugene_Higuera80
March 12, 2026
"i ordered a few office chairs from..."
i ordered a few office chairs from nationalbusinessfurniture.com and the pricing was really straightforward. i didn’t have to guess or call someone just to figure out what things actually cost.
the shipping showed up during checkout too, so i could see the full total before paying. that made the whole thing feel a lot easier and less stressful.
the order went through without any issues, and the final price was exactly what i expected. simple, clear, and no surprises, which i definitely appreciated
"Scheduling Delivery Was Simple"
Setting up the delivery time was straightforward, and they showed up when expected. Nothing overly fancy, but it worked smoothly and made the process easy enough.
Leonel_erbst75
March 02, 2026
"Pretty straightforward once you look it over"
I got it put together quickly, and the instructions were easy to follow. Reading between the lines a bit, you can tell they actually thought through the setup so you’re not left guessing or getting frustrated.
tonalott0639
February 27, 2026
"The listing was accurate"
I ordered a desk after actually checking the measurements and looking through the photos, it showed up pretty much like I expected. The color was maybe a little darker than it looked online, but that can happen with lighting and screens, so I’m not going to act like it was a big deal. The size was right, it looks good, and I’m happy with it overall. The product info was accurate enough for me.
joe-Ornelas
February 15, 2026
"I had to get an issue..."
I had to get an issue fixed under warranty, and while the help took a bit longer than I thought it would, they did come through in the end. I was expecting a quicker turnaround, but the important thing is that it got taken care of without extra hassle
juanadrake2546
February 13, 2026
"I was surprised by how much..."
I was surprised by how much they had to choose from. We needed a few desks and chairs for our small office, and I ended up finding different styles and sizes without having to bounce around a bunch of other sites. The filters was easy to use too, which made it less of a headache. Really nice having so many options in one place